Customize Policy Notifications

Policy notifications contain text that you can customize, including using variables placeholders that will include defined message content.

  1. Go to Manage > Policies.
  2. Click the POLICY TEXT link.
  3. Enter the content you want for your policy notifications. The content defined here will be used for all policy notifications. See the Policy Notification Content Settings and Policy Notification Content Variables sections below for more information.
  4. Click OK.

Policy Notification Content Settings

Policy notifications contain the following sections.

Section Description Default Content
Subject This will be the notification subject line. [Untrusted Message] $subject
Message Open This is optional text that you can use for the beginning of the notification message.

WARNING:

 

The system has detected an untrusted message:
Message Body This displays the From and Subject of the message that triggered the notification. This cannot be changed.

From: "$from"

Subject: "$subject"
Message Close This is optional text that you can use for the end of the notification message. Please proceed with caution!

Policy Notification Content Variables

These are the variables that you can use in the Subject, Message Open, and Message Close sections of policy notifications. You should avoid using variables that represent large amounts of content in the Subject section.

Variable Definition
$from Represents the contents of the From field of the message that triggered the notification.
$subject Represents the subject line of the message that triggered the notification.