Create a User Account

TIP: Only users with the Organization Administrator role can create user accounts.

1. Go to Manage > Users.
2. Click Create User.
3. Enter a Full Name and an Email address.

TIP: You must enter a valid email address. The email address is where the invitation email message is sent. The invitation email message contains a unique link that the new user must click to validate the new account.

4. Select if you want this user account to be allowed to use secondary authentication (local authentication in the form of a password) in addition to or instead of single sign-on (see Single Sign-On (SSO) for details). If you select this option, then also choose:
   • Only when Single Sign-On Fails - To allow this user account to enter a password when single sign-on does not work.
   • Exclusively (Do Not Authenticate via Single Sign-On) - To limit this user account to local authorization only, that is, the user will always have to enter both a username and password and cannot use SSO.
5. Select the roles that you want the user account to have. See User Roles for more information.
6. Click Invite New User.

An email will be sent to the email address you entered with a link to validate the user and for the user to set an account password.

NOTE: Your sales representative must enable the very first administrator account for accessing Cloud Email Protection. Typically, the very first account is assigned multiple administrator roles, including the Organization Administrator role so that you can create additional user accounts for your organization.